All our teas are from Taiwan, which produces some of the best tea in the world. We pride ourselves in sourcing our tea leaves cultivated only from credible family-run farms and hand roasted by our trusted tea masters. In other words, we bring the tea fresh from the farms to your cup.
We believe great quality tasting tea needs no hidden ingredient or additives. Not only does it taste better, but it is also more beneficial for your health.
There is absolutely no sugar in our cold brew which makes it a healthier alternative to sugary beverages.
We are not halal certified. However, rest assured that we do not use any prohibited ingredient in our product.
There is no single way to brew tea as we believe tea preparation methods are a matter of personal taste and preference.
As a start, you may refer to our Brewing Guide for some helpful tips.
You may store them in an airtight container or a cool and dry place. Avoid direct sunlight, heat and moisture.
The average shelf life of tea is 2 years. Once opened, we recommend all teas to be best consumed within 6 months to maintain its freshness, aroma and natural flavor.
Our cold brew can last for 5 days from the date of delivery.
We recommend storing them in the refrigerator and consuming it within 3 days to enjoy the true flavor and quality of tea.
Digital Gift Card
Yes. Provided there is still a remaining balance on the card.
Yes. It can be applied to the order total which includes shipping.
You can drop us an email to check the remaining balance for you.
Our gift card does not have an expiry date.
Our gift card cannot be exchanged or refunded for cash.
Shipping & Refunds
Free delivery for orders above $60. Flat rate of $10 per order and location islandwide (excluding highly restricted areas)
*Additional fee of $10 for urgent/ specific day delivery.
Once the order is confirmed, we will pack and schedule your package for dispatch within 2-3 days. Our trusted courier will take another 1-2 days to deliver the package to you. You may expect an estimated duration of 3-5 working days for your parcel to arrive.
We are committed to delivering products in their best condition. However, we do not offer any refunds or exchanges due to the nature of our product and hygiene of our teas.
We provide an exchange only if:
1.)The items you received are wrong 2.)The items are defective or damaged
We will arrange a pickup from you for your exchange. We appreciate your understanding that we can only accept items in their original packaging and condition. We do not accommodate any item that has been altered with.
Please contact us at email@example.com with your order number within 3 days upon delivery to facilitate the process.
Please visit Shipping information for more details regarding delivery terms and conditions. Or you may contact us via email: firstname.lastname@example.org